Consultations at Main Street Medical Centre are by appointment, however we reserve several appointments each day for urgent matters. We will do our best to give you an appointment with the doctor of your choice and at the time that best suits you. If it is an urgent matter and it is necessary to see your regular doctor, please let the receptionist know and they will ask your doctor whether you can be fitted in as an extra.
If you have several problems you wish to discuss with the doctor or a complex problem you may need a longer appointment. If you think you may require a longer appointment please ask our staff at reception when making the booking.
We always see our sick children. However, the earlier we receive your appointment request the easier it is to fit them in.
Appointments can be made over the phone, using the Online Appointments page on our website or through the Main Street Medical Centre App, which can be downloaded from our website.
Friday: 0815 – 1700
Saturday: 0815 – 1100
Sundays and Public Holidays: Closed
We require patients to pay for their consultation in full on the day of their visit. For most consultations the rebate can then be claimed immediately through the Medicare Easy Claim System at this surgery by swiping your debit card with the rebate being deposited into your bank account immediately.
|Normal Fee||Health care card holder Fee||Medicare Rebate|
We bulk bill all Pension Card Holders and children 15 years old and under.
Additional fees will apply for extended consultations or extra services at the time of the consultation, for example Electrocardiographs, lung function tests, skin biopsies or liquid nitrogen treatment of skin lesions.
For removal of lesions Pension Card holders will be charged a maximum out of pocket expense of $73.50.
All new patients are requested to complete our New Patient Form. We ask that new patients arrive 15 minutes before their appointment time to complete paperwork.
All test results are viewed by your doctor and if the results require immediate action the doctor will call you.
For results that require a ‘non-urgent’ follow-up appointment the office staff will contact you.
If you do not hear from us then your test result does not require a follow-up appointment. However, if you wish to discuss the results with your doctor please feel free to book an appointment.
Please note that our reception staff are not able to give results over the phone.
Monday – Friday 0800 – 1330 and 1430 – 1700
Saturdays 0800 – 1100.
If you experience a problem with the practice please discuss it with your Doctor or, alternatively, speak or write to our Practice Manager. If you need to take the matter further you can contact:
Health Care Complaints Commission
Locked Bag 18
P: 1800 043 159